Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers worldwide every day, striving to provide you with the highest level of service.
Order Processing Time
All orders usually ship within 3 working days. All orders are shipped with a tracking number, which you will receive via email.
Note: Expect delays during the holiday period (October, November, December) as our couriers experience a surge in parcels to be delivered.
Package Shipping Time
- USA:5-12 working days
- Canada, Australia, UK:5-12 working days
- Europe:5-12 working days
- Rest of the world:5-12 working days
Shipping Prices
- USA:$5 USD
- Canada, Australia, UK:$5 USD (6.8 CAD, 7.5 AUD, 3.9 GBP)
- Europe:$5 USD (4.6 EUR)
- Rest of the world:$5 USD
Enjoy free shipping on orders over $30!
Important Information
The product prices listed on the QiYun Aura website include tax, tariffs, and all other fees.
If your order is taking longer than expected to be delivered, please contact QiLing via email: panshuaic@hotmail.com.QiYun Aura will respond within 8 hours, providing reasons and solutions for the logistics delays.
QiYun Aura will also provide website discount codes and gift cards to compensate for any inconvenience caused by logistics delays.
Note: Due to variations in express delivery service quality, please allow an error margin of 1-2 working days.
If you have any questions, complaints, queries, suggestions, feedback, or ideas about our Terms of Service, please reach out to us at harmonyrituals0fficial@gmail.com.
